INSTRUCTOR BIOGRAPHIES


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Melissa Broderick is an associate of the Institute for the Study of Conflict Transformation and a national trainer and mediator for the U.S. Postal Service REDRESS Program in addition to numerous local mediation panels. She is a lecturer at Simmons Graduate School of Social Work and has been a faculty member of the Harvard School of Public Health Program for Health Care Negotiation and Conflict Resolution Leadership for eight years. Prior experiences include executive director of the Massachusetts Association of Mediation Programs and Practitioners, education cochair of the Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution, and executive board member of the National Association for Community Mediation. Melissa holds a B.A. from Amherst College and M.Ed. from Harvard University.

Robin Carleton Biography coming soon.

David Cirillo Ph.D., is a partner with Partnering for Performance and Profitability. He is a research consultant with broad, extensive experience in managing domestic and international projects in three general areas: primary market research on customer satisfaction measurement, new product adoption and enhancement acceptance, and pricing; organizational effectiveness research on employee retention, commitment and satisfaction, performance management, and employee opinion surveys; and design and delivery of customized courses and seminars in project management which integrates classroom and computer lab skill building. Dave has more than 20 years of consulting experience in increasing the scope and complexity of educational institutions, and high-tech, financial services, and healthcare industries. As an associate professor at Suffolk University, he taught human resources and organizational behavior in its executive MBA program. He was also a visiting professor at Harvard University. Dave earned a Ph.D. in organizational psychology from Temple University, and is licensed in the Commonwealth of Massachusetts. He has published on organizational climate and culture, change management, and stress management.

Jacqueline Collins a partner with Partnering for Performance and Profitability, has extensive experience in the development, design, and implementation of business strategies focused on organizational and business performance improvement. For 20 years, she has worked with companies to improve organizational effectiveness and TQM (Total Quality Management). Her work experience, starting as a front line employee, through upper management, enables her to relate to issues concerning all employees. Jacqueline collaborates with associates to integrate human dynamic skills (e.g., conflict resolution, team building, negotiations, change management) into business course content. She has helped companies formulate management development programs. As an entrepreneur, Jacqueline has owned small businesses in the areas of retail, service, and consulting. This experience enables her to work effectively with small business owners to define their business direction.

E. Wallace Coyle Ph.D. has twenty years of experience in organizational development. He has led team-building programs, facilitated departmental restructurings, and created implementation and training plans for ERP initiatives.

Francine Crystal began her career 25 years ago as a community organizer for the Massachusetts Office for Children. After earning an MBA in Organizational Studies from Boston College, she began her work as an Organization Development Consultant, specializing in working with nonprofits and government agencies. Since joining the MIT Human Resources staff in 1997, Francine has concentrated on improving communication between individuals and within teams and organizations, and on assisting leaders and their teams with significant transitions. Her particular passion is working on projects which build community by crossing institutional boundaries. Her clients at MIT have included the Dean of Undergraduate Education, Executive Vice President, Vice President of Human Resources, and the Office of the Chancellor, as well as the Theater Arts program.

Kande Culver is Program Administrator for MIT's Rewards & Recognition Program. In this role, she establishes best practices for employee recognition and helps facilitate departmental groups through the process of designing and implementing rewards programs. Recently, she joined MIT's Organizational and Employee Development Team to train as an internal consultant. Prior to working at MIT, she was a program manager for a nonprofit organization in New York City that assists performing artists in the development of their art and careers.

Jim Dezieck supports the human resources needs of MIT’s Resource Development organization and School of Engineering. Previously, he was an organizational development and management development consultant with MIT’s Organization and Employee group, on his own, and for Harvard University’s Center for Training and Development, each for about six years. Current areas of special interest include competency-based human resource practices, client and customer service, and appreciative inquiry. Jim earned his undergraduate degree in physical education at the University of Connecticut and his master’s in counseling and consulting psychology at Harvard’s Graduate School of Education.

John Donahue Biography coming soon.

Christina Dunn is a Programs Manager at the Center for Workplace Development at Harvard University. She serves as an internal consultant to schools, units, and departments and manages the Harvard Leadership Development Program, which includes a program for high-performing senior managers, mid to senior level managers, front line supervisors, and administrative support staff. In this role she is responsible for competency analysis, curriculum development, instructor identification, program scheduling and evaluation. Christina has been with the university since 2000 and received a Master's degree in Training and Development from Lesley University.

David Freeman has worked for major advertising agencies, including McCann Erickson and Ingalls Associates. He has also developed high-stakes sales and marketing documents and strategies for major clients. At Westinghouse, David assessed over 300 managers and professionals. He has written hundreds of appraisals, assessments, and developmental action plans. An experienced trainer, David has written and delivered numerous training programs. David has worked extensively with engineers at over 14 Westinghouse locations, including the Electro-Mechanical Division. He also trained engineers at Hanford Nuclear Facility over a 3-year period. He has demonstrated expertise in coaching others to write effective internal memos, letters, technical communications, e-mail, and other vital documents to customers. Following is a partial list of David’s clients: Raytheon, Tufts Health Plan, CNN, Society of Automotive Engineers, Xerox Business Services, Gillette, MCI, Mellon Bank, Computer Associates, Symantec, AT&T, Deloitte, Federal Reserve Banks, Northeast Utilities, and Emerson College. David is a magna cum laude graduate of Yale. He also holds an M.B.A. from Columbia University, where he was honored twice with the highest fellowship award. He has taught marketing and advertising at Boston University’s School of Management and Emerson College.

Pat Fitzgerald Biography coming soon.

Sheree Galpert with a Master's Degree in Organization Development, is a senior consultant with Ibis Consulting Group, Inc. Sheree is also a professional actor, educator, and former small business owner. She brings her rich and varied background into her work through creative client collaboration, innovative curriculum design, and highly interactive, experiential trainings. Sheree's primary areas of focus are effective communication, conflict resolution, diversity awareness, and personal coaching.

Jeannette Gerzon Ed.D., is an organizational consultant, coach, and trainer. Her work includes meeting facilitation, individual and team coaching, training and consulting services. She has worked with a variety of organizations including WGBH, MIT, Harvard, Digital Equipment, Pillar Financial, New England Telephone, and Boston College. Prior to consulting, she held several positions at MIT including Assistant Dean for Student Affairs, Associate Director Career Services, and Team Leader during MIT’s organizational change efforts. In addition, Dr. Gerzon is experienced in the private sector in sales, packaging, business start-up, customer relations, and product development. She has a flexible, action-oriented, and practical approach to working as a trainer, meeting facilitator, and coach. She received her doctoral degree from Harvard University in Counseling and Consulting Psychology.

Margaret Ann Gray is the Director for Organization and Employee Development at MIT. Her team provides four essential services to MIT: offering professional development programs for its employees, operating the Professional Learning Center, serving employees through the office of Career Planning at MIT, and providing internal organization development consulting to MIT and its departments, labs, and centers. Her professional expertise includes leadership, performance management, organizational change, and organizational development. A skilled facilitator, she has assisted a variety of internal and external clients through decision making, problem solving, business process redesign, continuous improvement, and management development efforts. She conducts fast-paced, interactive workshops emphasizing the practical application of tools which may immediately be applied in each participant’s work environment. She has 15 years of experience as a consultant and trainer and has earned an MBA and a BS in Education.

Cheryl Guilford is a consultant with Ibis Consulting Group, Inc. She has twenty years of combined experience in human resources, customer service and management development. Cheryl has designed and delivered workshops on team building, communication, and management development.

Casey Hall a senior consultant with E. Wallace Coyle Associates, has been providing professional development training programs to employees and their managers for more than 20 years. Previously the assistant director of the Training Group at the Human Resources Division, she has consulted with a variety of clients for the past 12 years. She is SOMWBA certified and recently was recognized by the Commonwealth of Massachusetts for her outstanding performance. Casey has designed, developed, and delivered training for managers, supervisors, professional staff, and clerical employees. She has vast experience in conducting need assessments, curriculum development, training, and program evaluation. In addition to having attended various training programs and graduate courses, Casey is a Fellow from the Institute for Educational Leadership and holds a B.A. from Vassar College.

Maritza Hall recently joined the Organization and Employee Development Team at MIT as an OD and management consultant. Previously, she was the director of leadership development at The Partnership, Inc. and a labor relations consultant for C.T.G. Clontigora, Ltd. She is also the founding principal of a management consulting firm which helps clients create and implement strategic initiatives. Maritza has applied her training and consulting skills at several organizations, including: Beth Israel Deaconess Medical Center, NYU Medical Center, TSA/Boeing, University of Massachusetts, and BayBanks. She provides personalized, confidential coaching for executives, managers and project teams. She helps leaders guide meetings by providing them with behind-the-scenes coaching, effective planning, group facilitation, and follow up. Her professional expertise includes diagnosis of processes used in communicating, conflict resolution, decision-making, group interaction, and leadership.

Cheryl Harris Biography coming soon.

David Hosmer has practiced individual and organizational development in a full-time capacity at FleetBoston Financial, Private Healthcare Systems, Boston Edison Company, Beth Israel Deaconess, Brigham & Women’s Hospital, and others for more than 20 years. Most recently, he was director of human resource development at FleetBoston Technology & Operations, leading a training team that provided employee-related programs. He is an adjunct faculty member at New College of Finance, where he teaches Principles of Management and Human Relations in Workplace. David earned an Ed.M. at Harvard Graduate School of Education and a B.A. in psychology at Boston University. He remains current on human relations topics and approaches through active memberships in American Society of Training & Development, Human Resource Management Group, International Registry of OD Professionals, and Society of Professional Consultants.

Alyce Johnson Biography coming soon.

Daryl Juran is an organization development and management consultant skilled in facilitation, organizational diagnosis, leadership development, coaching, and process improvement. Her clients have included private sector, nonprofit, and publicly traded companies in the transportation, healthcare, information technology, retailing, manufacturing, and education sectors. She has considerable experience working across boundaries and bringing individuals together toward a common objective. Daryl has designed and delivered numerous leadership programs and seminars on topics including managing change, teamwork and innovation, and coaching. Her work has been cited in quality improvement textbooks and publications. She currently leads corporate training and organization development for New Balance Athletic Shoe, Inc. Daryl holds an MBA from Yale University and a BA from Tufts University.

Robert Kegan PhD., is the first William and Miriam Meehan Professor of Adult Learning and Professional Development at the Harvard University Graduate School of Education. Educational Chair of the Institute for Management and Leadership in Education, he is also co-director of a Gates Foundation-funded program to assist the change efforts of school leaders; and co-chair of a joint program between Harvard's Medical School and School of Education to bring principles of adult learning to the reform of medical education. His books, The Evolving Self: Problem and Process in Human Development, and In Over Our Heads: The Mental Demands of Modern Life, have been translated into Japanese, Chinese, Korean, and German. His newest book, co-authored with Lisa Laskow Lahey, is How the Way We Talk Can Change the Way We Work: Seven Languages for Transformation. The National University Continuing Education Association has honored him with a Faculty Service Award in the Division of Continuing Education for the Professions, and The Association for Continuing Higher Education made him the recipient of its highest honor. He took his A.B. from Dartmouth College and Ph.D. from Harvard University, and received honorary Doctor of Humane Letters degrees from the University of New Hampshire, the State University of New York, and Marywood University. The Massachusetts Psychological Association named him "Teacher of the Year." He is also an avid poker player, an airplane pilot, and the unheralded inventor of the "Base Average," a superior statistic for gauging offensive contribution in baseball.

Barbara S. Kellman is a mediator, arbitrator, and facilitator in private practice. She also teaches conflict resolution and mediation courses. Trained as a lawyer and social worker, Barbara practiced health care and employment law for 14 years before beginning her work as a full-time neutral. She was counsel to the Beth Israel Deaconess Medical Center and has mediated cases for the U.S. Equal Employment Opportunity Commission and the U.S. Postal Service, as well as numerous private cases for businesses and families. Ms. Kellman is a graduate of the University of Michigan Law School and Boston University School of Social Work.

Elizabeth McCarthy is a training and development professional with strong curriculum design and delivery experience. Her areas of training expertise include team building, managerial skills, leadership skills, interpersonal skills, and marketing skills. As an independent consultant, Beth provides training, facilitating, and consulting services to private and public sector clients, including the University of Massachusetts Donahue Institute, Pine Street Inn, Babson College, and the Colleges of Worcester Consortium. Beth has an extensive marketing background having worked at top professional services firms over the last 14 years. Her experience spans general advertising, public relations, and direct marketing. She is a qualified administrator of the Myers-Briggs Psychological Type Indicator and a member of the American Society for Training and Development. Beth received a B.A. from Stonehill College.

Rob McKean a graduate of Pennsylvania State University and University of Chicago, is founder and president of Chart Resource Group, Inc., a consulting firm specializing in helping people become inspiring leaders and better communicators. As a consultant for more than 20 years, Rob has led thousands of seminars at major academic, government, manufacturing, and research and development facilities throughout the country. Author of more than 30 articles on clear writing and speaking, Rob also has served as Lecturer in Technical Communications, University College, Northeastern University, and has conducted programs for M.I.T., Boston University, and University of Massachusetts. He is a member of American Society for Training and Development. Rob has also presented on National Technological University (NTU), via nationwide satellite broadcast.

Liliana Mickle a senior consultant with E. Wallace Coyle Associates, is the director of the Undergraduate Admissions Office at the University of Massachusetts Boston. At UMass-Boston, she has been an admissions officer, office manager, and transfer coordinator. She has conducted a variety of workshops on topics ranging from computer introduction courses for children to team building. Her clients have included: Boston Medical Center, Lemuel Shattuck Hospital, Department of Environmental Protection, Commission for the Deaf & Hard of Hearing, the United South End Settlements, Hyde Park Municipal Center, and the Commonwealth of Massachusetts Human Resources Division. Liliana received her M.Ed. in Instructional Design and bachelor’s in Computer Science from UMass-Boston.

Ken Mirvis founded the Writing Company, a communications consulting firm, in 1981. He is highly skilled at interpersonal relations, group facilitation, and public speaking. He has been teaching writing workshops since 1985. In addition to basic writing and business skills, Ken's favorite topic has become the language of customer service. Most of his professional writing covers the fields of business, industry, and government. Ken holds a doctorate in education from Boston University.

Tom Mullen Biography coming soon.

Margie Nadaff has been at Harvard since 1992 and is currently the Director of Employee and Organization Development at the Center for Workplace Development (CWD). She is responsible for the strategic oversight of curriculum development, instruction, and evaluation of all leadership, management, career, and general professional development programs offered through CWD, as well as the department's internal organizational development consulting function. Margie's experience includes the design and implementation of the Harvard Leadership Development Program , 360° assessment, one-on-one coaching, strategic planning, change management, organizational assessment, as well as a variety of other training and organizational development issues. Prior to coming to CWD in 1997, Margie worked in the human resource departments at the Faculty of Arts and Sciences and the Harvard Institute for International Development. Margie received her B.A. from Providence College and her M.Ed. from Boston University.

Al Nierenberg is a consultant, trainer, facilitator, executive coach, and professional manager with diverse experience including operations, marketing, organizational development, and finance. He founded Evergreen Consulting & Training, where he facilitates organizational change for sustainable competitive advantage. He has worked on strategic, organizational, and operational issues in the for-profit, not-for-profit, and government sectors for the past 15 years. Early in his career, he hired and supervised more than 30 employees, directed sales, distribution, customer service, and collections. He is vice president of the Responsible Business Association of Greater Boston and chair of the Boxford Community Path Committee. Al has a B.A. from Haverford College.and an M.B.A. from Harvard Business School.

Julie Norris Biography coming soon.

Virginia 'Ginny' O'Brien is a career and executive coach and consultant who specializes in career and leadership development and women's advancement. She has coached managers from a variety of companies including Thomson Financial, Kodak, and FleetBoston. She offers individual and group coaching as well as career development and leadership workshops and has presented at over 80 organizations, including Texas Instruments, Salomon Smith Barney, and Fidelity. Ginny holds a summa cum laude BA in psychology, an MS in communication, and she trained at the Coaches Training Institute. In 2001, she co-founded The Ibis Institute for Women's Leadership along with Katharine Esty, Ph.D., in order to support the development of women leaders in the Greater Boston area.

Jeff Pankin recently returned to the department of Information Systems at MIT as the IS Training Coordinator and senior computer trainer. Jeff has been at MIT for 14 years. For the past four years, he was a Performance and Training consultant in the HR department. Prior to that, he was the IS Training Lab Coordinator and then a computer trainer in Information Systems, where he taught thousands of people to comfortably use computer software. His combination of IT and HR skills allows him to provide technical and professional development training. He currently provides training, curriculum planning and scheduling, consulting, and facilitating for groups within MIT. As a veteran of many meetings and project teams, Jeff has a passion for helping people improve the effectiveness of their meetings.

Barbara Peacock-Coady conceptualized and created Career Planning at MIT, an innovative program in the Human Resources Department that provides career consulting services to employees and organizations across the Institute. As a career development specialist, her expertise includes mid-life career transition, career coaching, employee development, and work force trends. Previously, she was a member of a Human Resource research and development team responsible for designing best practice human resource programs for MIT. As a manager and consultant, Barbara has more than 20 years of experience working within higher education. A strong advocate for lifelong learning, she holds a B.S. in adult development and recently completed her M.A. in career development systems at Lesley University. Her research studies include work force trends on aging populations, implementing retiree volunteer programs in academia, and her own mid-life journey through career transition.

Kathleen B. Rogers is the College Counsel for Simmons College. For more than a decade, Kathy has advised and represented numerous Boston area colleges and universities in litigation and risk management, particularly in cases involving disability and employment law issues. She is a frequent speaker on employment and disability law issues. Kathy is a graduate of Regis College and Northeastern University School of Law.

Dr. William Ronco president of Gathering Pace Consulting, works extensively with colleges and universities on leadership training, teambuilding, consulting skills, partnering between departments, and construction project management. He has extensive experience working with college and university service departments, e.g,. IT, quality, audit, accounting, graphics, research and development, real estate, and facilities. Bill helps these departments add greater value, strengthen customer partnering, improve customer satisfaction, manage change, and improve performance and productivity. He has written several books: Partnering Manual for Design and Construction (NY: McGraw-Hill, 1996); Food Co-ops (Boston: Beacon Press, 1974); Jobs (Boston: Beacon Press, 1977); and, with Lisa Peattie, Making Work (NY: Plenum Press, 1980). Bill earned a B.A. at Rutgers University, an Ed.M. at Harvard University, and a Ph.D. in Urban Planning at MIT.

Lisa Sherrer provides management consultation to organizational clients and is a professional trainer for both public and private sector clients. Lisa presents training seminars and workshops on business writing, time management, public speaking, customer service, organizational behavior, team building, audit report writing, supervisory skills, and other management and staff development topics. She currently conducts training programs and workshops for Brandeis University. She has worked in auditing/consulting roles at the Massachusetts Eye and Ear Infirmary, Commonwealth Mortgage Co.Inc., and the Massachusetts Department of Revenue. Lisa is a graduate of the College of Management at UMass-Boston where she majored in Finance. Her clients have included the Greater Boston Chapter of the Institute of Internal Auditors, the New England Systems Seminar, the Massachusetts State Police, the Continuing Education Program of UMass-Boston, the City of Boston Health and Hospitals, Massachusetts College of Art, Faulkner Hospital, Long Island Hospital, the Massachusetts Department of Personnel Administration, and the Massachusetts Department of Mental Health. She is a Certified Internal Auditor and a Certified Trainer under the Master Service Agreement for Training and Consultation services for the Commonwealth of Massachusetts. Lisa is a member of the American Society for Training and Development and the South Shore Chamber of Commerce.

Judith Stein is an organization development consultant on the Organization & Employee Development Team, Human Resources Department, at MIT. Her work centers on retreat planning and facilitation, improving meeting practices, and performance management. Clients include the MIT Medical Department, the Graduate Student Office, and the Working Group on Support Staff Issues. Judith developed and regularly teaches "Communicating Upward." She also developed and co-teaches "Everyday Leadership," and "Your Role in Your Performance Review." Judith joined OED after more than 20 years of experience at MIT, where she began as support staff and moved into academic departmental administration. Judith has an M.Ed. in Administration, Policy and Planning from Boston University, a Certificate of Advanced Graduate Studies in Management from Radcliffe College, and a certificate in Organization Development from the NTL Institute for Applied Behavioral Sciences.

Molly Sullivan principal of Catalyst Communication, specializes in training and coaching business executives to optimize their leadership ability by enhancing their communication skills. She leads proprietary workshops focused on: Persuasive Business Writing, Presenting with Impact, Active Listening, and Enhancing Communication Style in the Workplace. Molly has extensive training and leadership development experience with a clientele that includes: Cambridge Technology Partners, Ogilvy & Mather, AC Nielsen, MPG (Media Planning Group), Arnold Worldwide, Pine Street Inn, Hill Holliday, and Foote Cone & Belding. Prior to launching Catalyst Communication, Molly was VP, Associate Director of Talent Development at the Boston headquarters of Arnold Worldwide. In this position, she created innovative training seminars, conducted leadership performance coaching, led communication skills workshops, and managed Arnold University. Previously, Molly spent ten years focused on strategic brand building and employee development within the advertising industry. She rose to the level of VP, Management Supervisor having worked for Arnold Worldwide, J. Walter Thompson, DDB and BBDO. Her client experience ranges from packaged goods companies such as Clorox, Frito-Lay and General Mills to real estate and telecommunication giants such as Century 21 and Verizon. Molly received a B.A. from Indiana University and an M.S. from Northwestern University in Evanston, Illinois.

Howard Teibel has twenty years of experience in organizational development. He has led team-building programs, facilitated departmental restructurings, and created implementation and training plans for ERP initiatives.

As President of Teibel, Inc., Howard uses his experience to help organizations navigate change in personnel, processes, and technologies. Teibel, Inc. clients include: Harvard University, Bank of America, Boston College, CUNY, Citigroup, Drexel University and Pitney Bowes

Gillien Todd teaches negotiation at Harvard Law School and is a consultant with Triad Consulting Group, CMI-Vantage Partners, and Mediation Works, Inc. As a trainer, consultant and mediator, Gillien’s private sector experience includes teaching negotiation, mediation, and communication workshops for executives across the U.S. Her clients have included Compaq, Gap, Deloitte & Touche, Fidelity Investments, and Millennium Pharmaceuticals. In addition, through Harvard Law School’s Program of Instruction for Lawyers -- a continuing education program -- she has trained practicing attorneys in negotiation and communication. In the public sector, Gillien has mediated discussions between members of a university administrative team in crisis, facilitated problem-solving among 30 state-based gun control organizations, and led a long-term collaboration between Boston-area prosecutors, police, nurses and advocates -- aimed at improving services for victims of sexual assault. She has assisted several local and national non-profit groups with strategic planning and inter-organizational conflict. She has also taught workshops at The Citadel Military College of South Carolina in leadership and conflict resolution as part of that institution’s historic transition to co-education. Gillien received her J.D. from Harvard Law School, her M.Ed. from Harvard Graduate School of Education, and her B.A. from Yale University.

Wendy Williams the director of Staffing Services in the Human Resources Department at MIT, is certified at the Senior Professional Level by the Society for Human Resource Management. Previously, Wendy assisted in the start up of a Career Planning Center for employees and was the Human Resources Officer for the IS administrative group and the Schools of Architecture and Humanities at MIT. She has experience in employee relations, training and development, and employment with many organizations, including the American Association of Retired Persons, where she was the manager of Employee Relations. In addition, Wendy’s experience includes the design and implementation of career services for employees within organizations and the start-up of a transition center for individuals leaving the military. She holds an M.Ed. in Guidance and Counseling, an M.A. (American Studies), and a B.A.(English).

Julie Wilson specializes in both the design and delivery of the General Professional Development Program at Harvard’s Center for Workplace Development. Prior to joining Harvard, Julie worked as a consultant with a wide range of both corporate and non-profit clients throughout North America and Europe. Her expertise includes management and leadership development, new hire orientation and mentoring and coaching program design.

Susan Coyne joined Harvard in August 2004 as a Performance Consultant. She is responsible for assisting clients’ in reaching their goals by improving workplace performance and processes, including the design and implementation of organizational interventions. Sue’s experience includes organizational assessment, process consultation, work flow and business process analysis, retreat/meeting design and facilitation, instructional design and delivery, strategic planning, conference management, as well as a variety of other training and organizational development issues. Prior to coming to Harvard, Sue worked for a financial services firm, as well as two international trade unions designing and delivering educational programs and managing conferences. In addition, she was as a staff member at the University of Kentucky in Lexington. Sue received her B.A. from Penn State University, an M.S. in Labor Studies from the University of the District of Columbia, and an M.A. in Human Performance Systems from Marymount University.

Linda Miklas joined Harvard in November 2004 as a Performance Consultant for CTD. Linda's experience includes change management, instructional design, facilitation, and executive coaching.

Linda brings a unique skill set to training and organizational development, combining a background in operations and general management with organizational development. She has worked in a variety of industries including consulting, financial services, aviation, and records and information management.

Linda earned her B.A. in English-Communications from Fort Lewis College and her M.A. in Human Relations & Organizational Behavior from the University of Phoenix.

Ellen Cushman Biography coming soon.

Dr. Lois P. Frankel President of Corporate Coaching International, is an author, sought after public speaker and an internationally recognized expert in the field of work place behavior. For over 20 years Lois has traveled around the globe helping organizations achieve their business goals by maximizing use of their human capital. She has had the privilege of serving diverse clients such as Amgen, McKinsey & Company, Inc., ARCO, Procter & Gamble, Warner Bros., The Walt Disney Company, Cedars-Sinai Medical Center, Booz Allen & Hamilton, and AlliedSignal Aerospace. Her most recent book, Nice Girls Don’t Get the Corner Office: 101 Unconscious Mistakes Women Make that Sabotage Their Careers, touched a chord with working women around the world making it a national bestseller translated into seven different languages. As a result, Lois has appeared on The Today Show, CNN, CNBC and been featured in People and Time magazines. Lois also wrote Overcoming Your Strengths: 8 Reasons Why Successful People Derail and How to Get Back on Track. Her next book, Nice Girls Don’t Get Rich: 75 Avoidable Mistakes Women Make with Money will be released by Warner Books in April, 2005. Lois received her Ph.D. in Counseling Psychology from the University of Southern California. Although she is originally from New York, Lois currently enjoys residing in Southern California where she has never once had to shovel snow, put storm windows on her home, or snow tires on her car.

Dr. Matthew Reis holds a doctorate in Organizational Psychology from the Claremont Graduate University in California. He has over 20 years combined experience in business, management, and consulting in organizational development. Matt currently works as the Manager of Organizational Development at Babson College and has extensive experience in the design, delivery and evaluation of training programs in a variety of corporate and not-for-profit environments. He has a demonstrated capability in employee development, team building, strategic planning, process facilitation, coaching, and individual development. Matt is certified in a variety of development tools, such as the Myers-Briggs Type Indicator, DiSC, and a number of 360-degree feedback instruments from the Center for Creative Leadership, Personnel Decisions International and others. In addition to his professional experience, he has served in numerous volunteer leadership positions over the years. He is a trip leader for the Appalachian Mountain and was a member of the Leader Review Committee from 2001-2003; he has served as a project leader for Boston Cares since 1999; has conducted job skills training for the Los Angeles Youth at Work program with the Private Industry Council; and served as an instructor for INROADS California in their Minority Leadership Development.

James M. Hunt DBA is associate professor of management and Chair of the Management Division at Babson College. James is the faculty co-director of the Coaching for Leadership and Teamwork at Babson and a faculty member of the Leadership and Influence Program at Babson’s School of Executive Education. He received his doctorate of business administration at the Boston University Graduate School of Management. He is co-author The Coaching Manager, Sage Publications and the forthcoming book, The Coaching Organization.

Joseph R. Weintraub PhD is professor of management at Babson College where he also serves as faculty co-director of the Coaching for Leadership Program. Joseph received his BS degree from the University of Pittsburgh and both his MA and Ph.D. Degrees in industrial-organizational psychology form Bowling Green State University. He is co-author The Coaching Manager, Sage Publications and the forthcoming book, The Coaching Organization.

Laurie Stickels

Laurie has worked in Human Resources at Harvard since 1995. During that time she has recruited for a wide range of Harvard positions, and advised employees on a variety of career development issues. Laurie’s particular interest lies in providing Harvard employees with tools to identifying their values, interests and skills and with strategies for developing and maintaining strong professional relationships to help guide their career paths.

Laurie received her B.S. from Cornell University and her M.A. from Emerson College.

Joe Goodman is an organizational consultant, facilitator, coach, and instructional designer who assists organizations, teams, and managers to become more effective and productive through greater understanding of key concepts of management and management communications and by developing greater skills as leaders of high performance work groups.

For the past fifteen years, Joe has partnered with hundreds of clients nationwide and overseas, specializing in individual and team effectiveness, meeting planning and leadership, management effectiveness, interpersonal communications, facilitation, collaborative problem-solving, quality improvement, strategic planning, and change management.

Joe has advised and assisted chief executives, managers, board members, and professionals in a broad range of not-for-profit and for profit organizations, including health care, higher education, technology, financial services, government, and manufacturing. A highly experienced facilitator, he has been called upon numerous times to design and conduct high stakes meetings focused on strategy development, operational alignment, and organizational development.

He currently serves a very diverse group of clients, ranging from Fidelity Investments and Merrill Lunch to the Berklee College of Music and the Vantage Travel Group. His experience includes serving such clients as AOL Time Warner, Bell South, Beth Israel Deaconess Medical Center, the Boston Stock Exchange, Comcast Cable Communications, Cox Communications, Cisco, Duke University Medical Center, Evanston Hospital, Fannie Mae, Gillette, Inova Health System, Lincoln Financial, Massachusetts Medical Society, Merck, Orlando Regional Health Center, Peabody Essex Museum, Pfizer, Progressive Insurance, Siemens, Toyota. US Air Force, and the US Environmental Protection Agency.

He has led hundreds of workshops and management training sessions over the past decade, many of which he designed and authored himself. In 2003, he began serving clients as The Meeting Doctor, focusing much of his work on transforming business meetings and conversations into high performance dialogues that produce creative and collaborative interaction. He continues to provide training and coaching in a broad range of management development areas, including high performance leadership, leadership communications, team leadership, and change management.

After a successful career as an organizational communications executive, Joe’s consulting career began almost 20 years ago at Organizational Dynamics, Inc., (ODI) recognized world-wide as a leading firm in the development of quality improvement and management development programs. He served as Director of Healthcare Consulting, and managed staffing, budget, major account management, new business acquisition, and product development in the health care sector for six years.

Subsequently Joe also served as Vice President for Organizational Development for MedStar Health, a Baltimore-based regional health system with more than 20,000 employees before launching his own independent consulting practice.

He has also held executive-level positions in organizational communications and public affairs. He created and directed the public outreach, member relations, and media relations program for the Nobel-Prize winning organization, International Physician for the Prevention of Nuclear War, and subsequently served for eight years as Vice President of Public Affairs and Development at Massachusetts Eye and Ear Infirmary, a Harvard Medical School teaching hospital.

Joe holds an MBA degree with high honors from Boston University Graduate School of Management. In addition, he holds master’s degrees from Johns Hopkins University (and Tufts University and a bachelor’s degree from Rutgers University. He has completed professional education courses, programs, and workshops in organizational development from such institutions as Harvard University, University of Connecticut Graduate School, Rutgers Graduate School of Education, National Training Laboratories, and University Associates. He has spoken frequently at a wide variety of professional association meetings on organizational development, organizational communications, leadership, and team performance.

An avid sailor, lifelong jazz fan and jazz musician, he is a published author of short fiction, poetry, and book reviews in such publications as the New York Times, The Baltimore Sun, Transatlantic Review, and Fiction. He lives in Lexington, Massachusetts.

The Edward A. Madden Distinguished Professor of Global Leadership and Director of Corporate Entrepreneurship at Babson College, Cohen recently completed seven years as Chief Academic Officer, leading major curriculum and organizational changes, and has returned to the faculty to teach leadership, change and negotiations. He is a noted author, speaker and consultant.

Dr. Cohen is the co-author of the best seller, Managing for Excellence, (recently re-issued by Wiley as a Management Classic), and Influence Without Authority. His latest book with David Bradford, Power Up; Transforming Organizations through Shared Leadership, was published in March, 1998, and selected as one of the best leadership books of 1998 by the Management General website. Among his many publications is a co-authored textbook, Effective Behavior in Organizations (McGraw-Hill/Irwin, 7 editions, latest 2000), which has been adopted by more than 300 colleges, and has had a major impact on the teaching of organizational behavior. He also co-authored the award-winning Alternative Work Schedules: Integrating Individual and Organizational Needs. Dr. Cohen edited The Portable MBA in Management (Wiley, 2^nd ed. 2002).

Dr. Cohen's consulting clients for a variety of change projects have included IBM, General Electric (Work Out), Rohm And Haas, The Hartford, Polaroid, Home Depot, Reebok, Decision Resources, General Scanning, General Mills, Chubb Life, SmithKline Beecham, Digital Equipment Corporation, DSM, and Sulzer Infra. A member of the Social Venture Network, he is on the Sohodojo Advisory Board ("Home of the nanocorp and small business revolutionaries") and served on the Sulzer Infra Academy Advisory Board.

A popular speaker, he has given speeches and seminars to such organizations as CSC, the Digital Equipment Corporate Leaders Forum, Rockport, Nypro, New Balance, Mellon Private Bank, American Productivity Management Association, Chase Bank, Westcott Communications, Lafarge, and AT&T on:

• Leadership: Creating Extraordinary Performance
• Influence Without Authority; Getting Things Done
• Implementing Strategic Change
• Managing for Excellence

Formerly the J. R. Carter Professor of Management at the Whittemore School of Business and Economics, University of New Hampshire, Cohen was director of the Whittemore School's M.B.A. program from 1974-1979, where he was voted outstanding faculty member.

Dr. Cohen helped create the Indian Institute of Management in Ahmedabad. He has also been a visiting professor at the Institute of Social Studies in The Hague, a consultant in London and Austria, and a guest seminar leader at IMEDE (now IMD) in Lausanne, Switzerland. He was a visiting scholar at Harvard Business School and a guest lecturer at Stanford Business School. Recently he completed a two year term as chair of the Business Accreditation Committee of the AACSB.

Dr. Cohen earned an A.B. from Amherst College and M.B.A. and D.B.A. degrees from Harvard Business School.

Dr. Sokuvitz received her B.A. degree from the University of Florida and both her M.A. and Ph.D. from the Ohio State University.

Dr. Sokuvitz is Associate Professor of Management Communication at Babson College, where she has directed the MBA Communication Programs and is active at the School of Executive Education. Dr. Sokuvitz has been honored as Professor of the Year at Babson College and as a Babson "Woman Who Makes a Difference." She has also guest-lectured at The Olin School of Engineering and has been a member of the faculty at the Radcliffe Seminars Management Program. Her research has appeared in such journals as The Business Communication Quarterly and Human Communication Research. A Glavin "Global Center Fellow," Dr. Sokuvitz' current work focuses on:

1. cross-cultural and gendered issues in communication
2. presentation skills for members of the academic and not-for-profit communities
3. managing diversity in the workplace.

Dr. Sokuvitz is a communication specialist who conducts training programs in areas that include writing and presentation skills, global business communication, diversity and communication in academic settings, and high-tech communication competencies. She has extensive experience in consulting and training at such organizations as Access Technologies, Atlantic Data Services, Brooklyn Union Utilities, Decision Architects (a Monitor Company), Evergreen, EMC, The Federal Home Loan Bank of Boston, The Harvard School of Public Health, Instrumentation Labs, John Hancock Funds, Millipore, Parametric Technology Corporation (PTC), and Wellesley College.

Jean joined Harvard in October 2006 as an Organization Development Consultant. Jean's experience includes team building, customer service, organizational change management and developing organization talent management systems.

Before joining Harvard, Jean spent 10 years in Senior Management for an international telecommunications company. Her responsibilities included Director, Customer Service and Director, Human Resources for a division of 2,000 employees. Prior to her business career, Jean was an educator, teaching in the public schools as well as at the University level. Jean successfully managed her own consulting business for the last 5 years.

Jean received her B.S. from Penn State University, an M.A. in Social Psychology from the University of Southern California and an M.B.A. from the University of North Carolina.

Kenneth Mirvis has been teaching at the Center for Workplace Development since 2001. As a writing consultant, he takes a practical approach to the challenges of business writing and editing, focusing on planning, internal communication, time management, editing, and the mechanics of writing. In his writing career, Ken writes mostly about energy, water, and environmental matters.

Ken founded his business, The Writing Company, in 1981. Prior to that time he taught psychology and education. Ken holds a Doctorate in Education from Boston University.

Adam has been with the University since 2000 and is currently the Program Manager for Career and Professional Development Programs in the Longwood Medical Area. In this role, Adam oversees the open enrollment courses offered in the LMA, as well serving as a trainer and facilitator centrally as a member of the Employee and Organization Development unit. Adam also assists with ongoing employee development initiatives in the LMA including programs at HMS such as Rewards and Recognition, Employee Survey Action Team and New Employee Orientation.

Prior to joining Harvard, Adam worked in a variety of settings and for a number of different organizations both non-profit and corporate. He has worked in the field of human development and organizational effectiveness for over 20 years and brings expertise and passion specifically in the areas of team-building, leadership development, career coaching and human potential and motivation.

Adam has a BA in English from Westfield State College, is a qualified Myers-Briggs Type Indicator (MBTI) facilitator and interpreter and is a member of the American Society of Training and Development.

Julie is a Program Manager at Harvard's Center for Workplace Development and oversees the planning and implementation of the Career & Professional Development program and Central Administration's New Employee Orientation program. In addition, Julie designs and delivers customized workshops for both the Career & Professional Development and Leadership Essentials programs.

Prior to joining Harvard, Julie worked as a consultant with a wide range of both corporate and non-profit clients in North America and Europe. She is a contributing author to the 2001 ASTD training and performance yearbook and co-author of 'The Complete Guide to Orientation'.

Julie received her B.A. from Queen's University, Belfast and is currently studying for her Ed.M. at the Harvard Graduate School of Education.

Sharon Grady helps executives and senior teams develop the collaboration and communication skills that determine their success as leaders. Sharon has particular expertise in conflict management, difficult conversations, performance management, and change management.. She is an adjunct faculty member of Duke Corporate Education. She is also past board member of A Better Chance, a non-profit organization that provides educational opportunities to students of color.

Sharon holds a B.S. in English (magna cum laude) from Wesleyan University and an M.B.S. from the Harvard Graduate School of Business Administration. She is a graduate of the Harvard Law School’s Advanced Program on Negotiation.

Kristen Baumann, a Senior Consultant with E. Wallace Coyle Associates of Marshfield MA, is the Supervisor of Admission Operations in the Graduate School of Management at Boston College, where she is responsible for managing admissions, oversight of inquiry process, visitation systems, application and enrollment process; and for the selection, development, and supervision of two direct reports and a large student staff.

During her tenure at the University, Ms. Baumann has served as an admissions associate office manager, and coordinator. Through these positions, she has recruited; conducted informational seminars; and coordinated a variety of recruiting events including organizing an off campus presentations for Boston College at recruitment fairs. Prior to her current assignment, Kristen served as Administrative Manager and later Recruitment and Training Manager at Physician’s Homecare where she oriented new employees on office policies and procedures, created training programs to cover all aspects of the new employees' responsibilities, and trained all professional staff and support staff members in communication and supervisory skills programs.

Kristen is a graduate of Stonehill College where she majored in Psychology with a minor in Health Care Administration. She is currently completing her Master’s in Business Administration degree from the Carroll School of Management at Boston College. Ms. Baumann has presented a variety of workshops on topics ranging from managing time effectively to effective team building and effective file management for support staff.

Tracy Abedon Filosa has nearly twenty years of experience in higher education as a financial analyst, management consultant, project manager for technology implementations, training developer, presenter and writer. She founded TAF Consulting in 1999 to provide strategic planning, financial reporting, documentation and training services to colleges and universities. Tracy’s experience in-house at Cambridge Associates, Harvard University, Tufts and Northeastern developed her rich understanding of higher education finance and administration. TAF Consulting clients include all of Tracy’s former employers as well as Boston College, the University of Maine and Brandeis University.

Maria joined Harvard Medical School in 2001as a Career Consultant. Her focus has been in the areas of management/ leadership coaching and career development. She has also co- facilitated training programs and discussion groups in these areas.

Prior to working at HMS, she served in human resources leadership roles at the Beth Israel Hospital and the Beth Israel Deaconess Medical Center. A lifelong learner, she has enhanced her B.S. in Psychology from Emmanuel College through training in management, leadership, and personal and executive coaching. She is also a certified administrator of the Myers Briggs personality type inventory (MBTI) and the Personal Coaching Styles Inventory (PCSI).

Taube has been a Career Development Consultant at Harvard Medical School Career Enhancement Services since the center was established in 1997 under 2 previous names (Center for Career Renewal and Center for Workplace Learning and Performance). In this capacity she works with all levels of employees at HMS, HSPH and HSDM with career development issues both one-on-one coaching and facilitating workshops and seminars.

Prior to coming to Harvard, Taube was an Associate with Lee Hecht Harrison managing large centers, built an office support division for a national placement agency and managed a private practice. Taube holds a graduate degree in Education. She is also a qualified Myers-Briggs Type Indicator and Strong Interest Inventory facilitator.

Juan joined the Center for Workplace Development in 2007 as an Organization Development Consultant. He has done extensive work designing and facilitating various kinds of leadership development programs. He has also participated in the implementation of team building sessions, executive coaching, and cultural change initiatives.

Prior to coming to CWD, Juan owned his own consulting business for more that 18 years, working with institutions such as Johnson & Johnson, Citicorp, and Banco Popular de Puerto Rico, to name a few.

Juan received a Bachelors Degree in Education from the University of Puerto Rico, and a Masters and Doctoral degree in Administration, Planning and Social Policy from Harvard University's Graduate School of Education.